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Faculty E-Mail & Web Publishing Training Site


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Help & Support:
For more help please see your OLS Coordinator
Email Frequently Asked Questions

  • Will my email address change?

  • How do I get my new email account and password information?

  • How will I access my new email?

  • What new features will be in the new email system?

  • Where can I find additional information on how to use the features & functionality of the email system?

  • Will I lose any functionality with the new email system? Are there any limitations on the new system that aren’t present on the current system?

  • Will my existing email, address books and settings be migrated into the new system? Will they be available after January 1st?

  • How can I backup & restore my email messages, address books and settings so they will be available on the new email system?

  • Is there any planned downtime when my existing email will be unavailable due to the transition?

  • If I am forwarding my email, will I need to make any changes?

  • Will I have access to look up other students or instructors’ (my students or fellow instructor’s) email addresses in a global address book?

  • Can I continue to access my email using IMAP clients, such as Outlook or Entourage?

  • How much space is available in my new inbox?

  • Who do I contact if I need help?


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    Web Publishing Frequently Asked Questions

  • Will my existing website or databases be migrated to the new system? Will they be available after January 1st?

  • How much space is available in my new web site?

  • How will I access the new services?

  • How can I backup & restore my websites so it will be available on the new service?

  • Is there any planned downtime when my existing site will be unavailable due to the transition?

  • What new features will be in the web publishing system?

  • Will my website URL change?

  • How can I backup & restore my mysql database so it will be available on the new service?

  • Where can I find detailed instructions on how to actually use these new features?

  • Will there be any training available for the new services?

  • Will I lose any functionality with the new system? Are there any limitations on the new system that aren’t present on the current system?

  • Will I need to make any changes to my website?

  • How do I get a web publishing account username & password?

  • Will my existing website and databases be migrated into the new system? Will they be available after January 1st?

  • Who do I contact if I need help?

     

    		•
    		Schedule to-do List

    Before December 15: Backup your email & web sites

    Before December 15: Review Frequently Asked Questions

    Week of December 18: Check back here for updates

    Week of December 26: Check back here for updates

    Before January 2nd: Make necessary changes to your website

    (Ai): Anytime after January 2nd: Login to OLS, and change your password

    Anytime after January 2nd: Access your new web account, re-load any web sites to your new account

    Anytime after January 2nd: Obtain your new email address and password from the web activation manager

    Week of January 2nd: Check back here for updates

    * if you have questions on how to execute any of these task, please see the FAQs.