IT - Business Analyst II (Student Accounts and/or Financial Aid Focus)

Describes, designs, tests, and implements (if applicable) enterprise software application enhancements that meet user needs and requirements. Incumbent must assure that the EDMC philosophy: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and environment which is conducive to innovation, positive thinking and expansion - is considered in carrying out the duties and responsibilities of this position.

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Key Job Elements:

1. Interact with user departments to understand business environment

2. Assist users in translating concepts to written requirements.

3. Define application refinements at a high enterprise level.

4. Detail specific user-required modifications, and modify software if applicable.

5. Evaluate test results with change requestor(s).

6. Schedule enhancements for production environment.

7. Obtain user sign-off at completion of project.

8. Other duties as assigned.

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Reports To: Assistant Vice President, Information Technology, Student Support Technology

Supervises: None

Interacts With: All levels of IT and user departments.

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Job Requirements:

1. Knowledge:

a) Bachelor’s degree in Management Information Systems, Computer Science, or equivalent experience required.

b) 3 to 5 years of solid experience in a similar role analyzing business software needs.

c) Experience in a wide area of IT platforms and protocols as well as software training and testing.

d) Technical or subject matter expert experience with Campus Management’s CampusVue or Jenzabar’s CARS student information system platforms.

e) Experience with student accounting and financial aid processes, procedures, and regulations as they pertain to the education industry.

2. Skills:

a) Excellent written and verbal communication skills.

b) Strong interpersonal skills with faculty, staff, and vendor populations as well as extensive experience with direct client contact and presentations.

c) Superior organizational and problem resolution skills.

d) Strong personal computer skills with PCs running Microsoft Windows and the Microsoft Office 2007 suite of applications.

e) Understanding of relational database concepts, SQL, and designing/creating financial reports.

3. Abilities:

a) Ability to analyze problems and recommend solutions, and listen to customers (e.g. clients, staff, etc.) and to understand and respond positively to their requests.

b) Ability to interact effectively as a member of a team and work collaboratively with other departments.

c) Ability to work under pressure and coordinate numerous activities.

d) Ability to work without close supervision and to set one’s own priorities.

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Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.

While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.

Notice

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Education Management LLC is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.

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Contact:

Lisa Westwood - Staffing Specialist
210 Sixth Ave.
33rd Floor
Pittsburgh , PA  15222
staffing@edmc.edu