Admissions Coordinator

Summary: This role assists in follow-up for new students after application. Will work closely with a team of Assistant Directors of Admissions (ADAs) in a customer service nature, guiding the new student through the understanding of financial aid forms and processes, transfer of credit, housing selection, part-time job assistance requests, and assisting in collection of pre-matriculation payments. Will provide counsel to the Director of Admissions and the ADAs who are on their assigned team regarding the status of the new students in the enrollment process. ________________________________________

Key Job Elements:

1. Obey all state, federal, and accreditation requirements and laws and adhere to all school policies pertaining to the admissions and student financial aid process.

2. Meet with newly enrolled students in person or on the phone to review forms and explain the enrollment and planning process. Will address some specifics on the completion of the forms not allowed to be covered in the enrollment interview by the ADA by law / regulations. Will assist with the collection of all paperwork by responding to specific questions during the form completion process. Will follow up on missing forms until file is complete. Will act on all missing forms notices from SFS

3. Assist in the determination of housing need and will inform ADA, SFS, and housing office of selection, assist in collection of tuition deposit and payments prior to matriculation, and assist in determination of part-time job assistance need and inform ADA and employment assistance of the requirement.

4. Assist in transfer of credit process with securing of transcripts and copies of catalogs / course descriptions. Will route materials to the education departments and track until complete. Will inform ADA and SFS of results.

5. Meet with their designated ADAs periodically to inform them of the status of follow-up with their new student list. Will participate in new student accountability meetings, reviewing their assigned student lists with the ADA and Campus Admissions Head and Student Financial Services personnel.

6. Ensure that SFS gets a copy of the Gradplan payment worksheets (with family’s payment commitment) and ensure that student has received all required consumer information including a catalog, FA packet, and drug program information.

7. Assist in all admissions special events as requested by the Campus Admissions Head.

8. May be responsible for assigning campus leads daily.

9. May be responsible for assigning appointments and coordinating interview days.

Reports To: Director of Admissions

Interacts With: Outside clients (potential students and their parents), staff and faculty

Job Requirements (Knowledge, Skills and Abilities):

1. Knowledge:

a) Bachelors degree in business or related field required with a Masters degree preferred

b) One to three years of experience in an admissions or sales role preferably in a post-secondary institution.

c) General knowledge of the enrollment process of a post-secondary institution

d) Possess a sincere interest in helping others achieve life goals.

2. Skills:

a) Excellent written and verbal communication skills.

b) Strong interpersonal skills with both faculty and student populations.

c) Superior organizational and problem resolution skills.

d) Strong expertise with MS Office as well as field related hardware and software packages and systems for reporting features.

3. Abilities:

a) Ability to interact effectively as either a leader or as a member of a team and work collaboratively with other departments.

b) Ability to listen to customers (e.g. staff, etc.) and to understand and respond positively to their requests.

c) Ability to adapt to changing assignments and multiple priorities.

d) Ability to manage multiple tasks and successfully meet deadlines.

Hourly Rate: $16.83 per hour.

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Contact:

Rachel Riutta
2233 W. Dunlap Ave.
Phoenix , AZ  85021
rriutta@argosy.edu